Responsible for ensuring customer satisfaction by overseeing the distribution and management of the daily technician workload. Works with field and central office operations managers to maximize efficiencies for field and central office technician teams to increase overall productivity. Collaborate cross functionally with our Network Operations Center, Engineering, Constr

As a successful Fiber Splicer, you will be responsible for proper preparation and splicing of fiber optic cable within a telecommunications system. You possess a good working knowledge of telecommunications network structure; familiarity with fiber optic cable, splice enclosures and the functionality of each; ability to use OTDR and fusion splicing equipment; ability to r

E2 Optics is an award winning, Woman Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi syst

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appr

You are an experienced Lineperson who is responsible for the daily planning and execution of aerial and underground fiber construction. You will be working from bucket trucks to cable placement equipment where you ensure that fiber cable is properly installed and secured to engineering specifications and industry standards. Your developed ability to provide guidance to th

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and